Refund policy

All sales final, unless wrong order is given or defective upon receiving. If that is the case, please email t2tc.team@gmail.com or use chat bubble immediately.

YES, we do offer exchanges! :)
If a purchase would like to be exchanged, the customer is responsible for all shipping costs for returning and costs for us to send back new item or size in exchange. We advise that when you return for an exchange, make sure the item is trackable as we will do the same for you when shipping out your new item. Feel free to email us directly if you would like to proceed with the exchange. We will send you the link to pay for the new item to be shipped back out by us. Once this is paid, we will reserve your requested exchange item, color, or size while we wait for the item to be returned to us.

We are not responsible for lost/stolen or damaged items. You will need to refer to the carrier and advise of the issue and place the appropriate claim. Once the items leave our facilities and the carrier states that it is delivered it is no longer within our policy to replace anything lost/stolen or damaged. We will do everything in our power to assist you.